Shipping Policy

Al-Ifwat delivers to all states in Malaysia. We use CITY-LINK Express & SKYNET Express for most of our online orders. CITY-LINK Express & SKYNET Express is able to deliver overnight to most cities and towns in the Peninsular Malaysia, however you should allow 1-2 business days in case any unexpected delays. East Malaysia (Sabah & Sarawak) orders may often take 2 to 3 extra days, so please allow 3 to 5 business days for delivery.

We will provide the CITY-LINK Express & SKYNET Express tracking number in the customer's account once we sent out the goods so that you can check with CITY-LINK Express & SKYNET Express if necessary.

CITY-LINK Express Website:
CITY-LINK Express Hotline: 03- 5033 3800
SKYNET Express Website:
SKYNET Express Hotline: 03- 7958 2800

Alternate Courier Services
our store owners use alternate courier services for delivery e.g. Pos Laju Malaysia. It may be vary from different stores. You may request your preferred courier service upon ordering and we will try our best to fulfill it. However, the final decision on the delivery method is still subject to the respective store based on their operation.

Delivery Time
We keep you informed. Shortly after you place your order, you will receive an Order Acknowledgement email to confirm your order details, including delivery. Once your order has been prepared for delivery, you will receive a Delivery Notification email with carrier and tracking information.

Delivery Rate
West Malaysia: RM 6 per order
East Malaysia: RM12 per order

All purchases which will charge based on weight.

We're sorry that we're unable to deliver international order at the time being.

All Prices are quoted in Malaysia Ringgit (RM).